By: U.S. Department of Veterans Affairs
You may know that VA provides benefits and services for Veterans, but did you know that VA also has a number of services designed specifically to support you in your role as a Family Caregiver? VA values your commitment as a partner in our pledge to care for those who have "borne the battle," and we have several support and service options designed with you in mind. The programs are available both in and out of your home to help you care for the Veteran you love and for yourself.
Asking for help isn't always easy – especially if you're not exactly sure what kind of support would be the best fit for your needs. Learn more about how VA's trained professionals can help you find the services and support that are right for you and the Veteran you care for.
Caregiver Support Line
With VA's Caregiver Support Line – 1-855-260-3274 – assistance is just a quick phone call away. Whether you're in need of immediate assistance or have questions about what services you may be eligible for, the caring licensed professionals who answer the support line can:
- Tell you about the assistance available from VA.
- Help you access services.
- Connect you with the Caregiver Support Coordinator at a VA Medical Center near you.
- Just listen, if that's what you need right now.
If you're just getting started with VA, calling the Caregiver Support Line is a great first step to take to learn more about the support that's available to you.
VA's Caregiver Support Line
Monday through Friday 8:00 am – 11:00 pm ET
Saturday 10:30 am – 6:00 pm ET
Caregiver Support Coordinator
Your local Caregiver Support Coordinator is a licensed professional who can support you by matching you with services for which you are eligible, and providing you with valuable information about resources that can help you stay smart, strong and organized as you care for the Veteran you love. Find your local Caregiver Support Coordinator by visiting our Help Near Home page and entering your zip code.
Below are descriptions of various services available to Family Caregivers of Veterans. If you'd like additional information or are interested in signing up for any of the services listed below, contact VA's Caregiver Support Line or your local Caregiver Support Coordinator for assistance (see above).
Adult Day Health Care (ADHC) Centers
ADHC Centers are a safe and active environment with constant supervision designed for Veterans to get out of the home and participate in activities. It is a time for the Veteran you care for to socialize with other Veterans while you, the Family Caregiver, get some time for yourself. ADHC Centers employ caring professionals who will assess a Veteran's rehabilitation needs and help a Veteran accomplish various tasks so he or she can maintain or regain personal independence and dignity. The Veteran you care for will participate in rehabilitation based on his or her specific health assessment during the day (ADHC centers are generally open Monday through Friday during normal business hours). The ADHC Centers emphasize a partnership with you, the Veteran you care for and Centers' staffs.
Home-Based Primary Care
Home-Based Primary Care (HBPC) is a program designed to deliver routine health care services to your home when the Veteran you care for has medical issues that make it challenging for him or her to travel. Home-Based Primary Care is staffed with medical professionals who will come to your home. Some of their services are primary care and nursing, managing medication, and helping plan and put together nutritious and tasty meals. Home-Based Primary Care can also include physical rehabilitation, mental health care for your Veteran, social work and referrals to VA and community services. This program can help ease the worry and stress of having to bring a Veteran to and from a VA medical center for routine medical appointments.
Skilled Home Care
The Skilled Home Care service provides a medical professional who comes to your home to help care for a homebound Veteran. Some of the care a Veteran can receive includes basic nursing services and physical, occupational, or speech therapies. To be eligible for this service, a Veteran must be homebound, which means he or she has difficulty traveling to and from appointments and so is in need of receiving medical services at home. The Skilled Home Care service is similar to Home-Based Primary Care, but it involves VA purchasing care for a Veteran from a licensed non-VA medical professional.
Homemaker and Home Health Aide Program
Feeding and bathing another person can be very stressful, physically tasking, and time-consuming for you. Often times, taking care of a Veteran's needs leaves no time for you to take care of your own needs. The Homemaker and Home Health Aide Program is designed to help a Veteran with personal care needs. Your local VA medical center can help arrange for a home health aide who will come to your home on a regular schedule to allow you time to take care of your own needs. Caring for yourself helps you stay strong for yourself and the Veteran you care for.
We know how difficult or challenging it can be to get the Veteran you care for to a VA medical center for assistance. The Home Telehealth program is designed to give you ready access to a care coordinator by using technology (e.g., telephone, computers) in your home. The Home Telehealth program enhances and extends care management to you, the Family Caregiver. The program is typically offered to individuals who live at a distance from a VA Medical Center. Home Telehealth services can also include education and training or online and telephone support groups. Please contact your Caregiver Support Coordinator to discuss which telehealth programs are available at your VA.
As a Family Caregiver, it can be hard to find time for a much-needed break from your daily routine and care responsibilities so that you have some time for yourself. Respite is time for relaxing and renewing your own energy, and respite care can provide you with the time to do that. If a Veteran requires a Caregiver, you are eligible to receive up to 30 days of respite care per year. The care can be offered in a variety of settings including at your home or through temporary placement of a Veteran at a VA Community Living Center, a VA-contracted Community Residential Care Facility, or an Adult Day Health Care Center. Respite care may also be provided in response to a Family Caregiver's unexpected hospitalization, a need to go out of town, or a family emergency. Staying strong for your Veteran means staying strong yourself. By taking an opportunity to be refreshed through respite care, you may be amazed at how your fresh outlook will help you and your Veteran.
Home Hospice Care
During the advanced stages of a terminal disease, Home Hospice Care can offer comfort and supportive services for you and the Veteran you care for in your own home. The professionals who provide Home Hospice Care understand the challenges you face and are there to help you and the Veteran you care for ease into the final stages of life. An interdisciplinary team of health care providers and volunteers from a local community hospice agency provide the services during this sad and challenging time. The team is there for you 24 hours a day, seven days a week. Bereavement care (grief counseling) is also available for you and other immediate family members.